Privacy Policy

Last updated: April 2026

1. Introduction

HostOYA ("we", "us", "our" or "Company") operates the HostOYA website and related services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you:

  • Account Information: Name, email address, password, company name, phone number
  • Usage Data: Browser type, IP address, pages visited, time and date of visit, time spent on pages
  • Service Data: Information about your deployments, resource usage, and configurations
  • Payment Information: Processed securely through third-party payment processors
  • Communication: When you contact us, we may collect the content of your messages

3. Use of Data

HostOYA uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Service Providers

We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Your Rights

You have the right to access, update, or delete the information we have on you at any time by logging into your account or by contacting us. We will respond to your request within 30 days.

10. Data Retention

HostOYA will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations.

11. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights. HostOYA aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

If you have any questions about this Privacy Policy, please contact us at privacy@hosoya.com